All orders typically ship same or next business day. Orders placed Friday through Sunday will ship out Monday.
Shipping costs are non-refundable.
Please note we are not responsible for lost, stolen, or damaged items due to any parcel service fault or mishap.
Special orders take 1-2 weeks for delivery.
If you are not completely satisfied with your Amanda Uprichard online purchase you can send it back if for a refund or exchange within 10 days of the original shipping date.
Returns/exchanges must be postmarked WITHIN 10 DAYS of the original shipping date and should be sent with the enclosed FedEx/UPS return label. We will not accept COD's. Unfortunately we cannot offer a return or exchange if your return exceeds 10 days.
Accepted returns must be in the exact condition you received them. All items must be un-worn, un-washed, non-dry-cleaned, dust, stain, & odor free in the exact packaging it was sent in with the original tag still attached.
Original receipt must be included with the return. Enclosed return form must also be completed with reason code for return/exchange.
If the return/exchange meets all guidelines, they will be processed within 15 days after we receive the merchandise. You will receive a confirmation by email when your exchanges/refunds are processed. *If non-returnable items are returned without authorization from our customer service, they will be returned to the customer immediately and customer will be notified. Re-stocking fees may apply to un-authorized returns.
Additional non-returnable items include: Sale Items, Gifted orders, Special orders, Gift Cards.
We cannot return/exchange on behalf of anyone other than the purchasing customer.
We cannot process the exchange/refund until you return the merchandise to us. If merchandise is not available for exchange, you will be reimbursed.
All customers will be notified via email if return is received, inspected and approved or rejected.
We will refund the credit card you used for the original purchase for the purchase price of the merchandise. We do not refund shipping costs.
For additional questions regarding internet returns and exchanges, please email: firstname.lastname@example.org